Washington Mutual Bank, 1997-2000

Financial Institution

Team Lead - Technical Support Specialist

Designed, maintained and administrated multiple, personally developed, business applications. Lead the Technical Support department for the company wide Consumer Banking and Customer Operations Support department.

Notable Accomplishments:

  • Developed automatic general reconciliation software Implemented computerized library system for branch paperwork increasing staff productivity by 300%
  • Developed software to prioritize abandoned accounts saving the company over $15 Million